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Quality Control

Translation Services Quality Control

When working with a language services provider, there is nothing more important than receiving QUALITY services, backed up by a comprehensive translation quality control system. After all, a single mistranslated word can threaten an international business negotiation by unintentionally offending your foreign partner. It could also cause your business to run afoul of a local law or regulation. Or, the color scheme of your website for wedding planning services in China is white, which signifies “death” in Chinese culture. In this case, a good language services partner would let you know that red is a more appropriate color scheme for this particular project.

At Latitude Prime, QUALITY is the key objective in every language project. Furthermore, translation quality control is involved in every step of PrimeCheck™, our proprietary and comprehensive Quality Management System. This process includes the following key steps:

  • Initial Consultation, Detailed Analysis, and Pre-Project Preparation;
  • Selection of the appropriate linguist(s) based on language and subject matter expertise (SME);
  • Translation, Editing, and Proofreading (TEP) for written translation requests, all performed by separate qualified linguists;
  • Final Review and Client Delivery;
  • Post-Project Follow-up and Assessment
Translation Quality Control Workflow

Certified Linguists & International Quality Standards

As translation and interpreting are human processes, there is no element more important to providing a quality service than the linguists themselves. All of our professional, certified translators and interpreters go through our rigorous recruitment and vetting process. That process  includes verification of experience and credentials, language testing, and reference checks.

Our linguists are also continuously evaluated through regular audits of their translation and interpreting assignments to ensure that quality standards and expectations are maintained for as long as they are working with Latitude Prime.

Moreover, as part of our commitment to providing the highest quality translation, interpretation, and localization services, Latitude Prime is ISO 9001:2015 & ISO 17100:2015 Certified. Our systems and processes are also fully compliant with the recommendations of ISO 17100:2015 (Translation Services – Requirements for Translation Services), ISO 18841:2018 (Interpreting Services – General Requirements & Recommendations), as well as ASTM F2575 – 14 Standard Guide for Quality Assurance in Translation and ASTM F2089 – 15 Standard Practice for Language Interpreting. These standards have been carefully crafted by industry leaders, experts, and the government..

Therefore, when you choose Latitude Prime as your language partner, you are guaranteed to receive the highest quality services, with experienced professionals and proven processes to handle even the most complex translation, interpretation, and localization projects.